Cineplex Cinemas Orchard Plaza

Reviews

• ★ ★ ★ ☆ ☆
  Small but super comfortable. I wish they had more variety and more times during the day. Early viewings on Fridays would be nice too. And have more turnaround of movies. The same movie will play for months sometimes not allowing other newer movies for viewing, especially with only a few screens. But the MOST comfortable you will ever had at a theatre
  By JJ, June 03, 2017
• ★ ★ ★ ★ ★
  This theatre is awesome and really one of a kind! ALL of the seats are new recliners and it's still the regular price of a Cineplex ticket! The theatre is as clean as well a theatre can be. The concession has always been great and the staff are young, but they're doing a very admirable job. They always look like they're having a good time and that just encourages the whole movie-going experience. I always take family and friends to the movies here!
  By Rebecca Steinhubl, March 18, 2017
• ★ ★ ★ ★ ★
  Best movie theatre in Kelowna for our family. Reasonable rates most days. New chairs with reclining have been a nice upgrade.
  By Michael Banman, February 18, 2017
• ★ ☆ ☆ ☆ ☆
  Went to an action movie and the car scenes were far too loud, I was yelling and couldn't be heard over it. I asked the staff if they could turn it down a bit and they asked the manager (an older man). When she asked him, in a reasonably loud voice, he misheard her thinking she wanted it turned up and she had to correct him. He goes into the theater to hear for him self, and by now it's people softly whispering to each other. He told me that the volumes is standardized, which I understand and would have been fine with but he decided to go check the volume anyway. I was standing outside the doors and while he was looking and I hear the volume go up even louder. He then goes back to wandering around and doesn't speak to me again. It's worth noting that we were two of the only six people in this theater. You would think that if two of the six people were that bothered by it there might actually be something wrong rather than just an unreasonable request to be swept aside. Had he just left the volume as it was before I would have been understanding. The fact that he deliberately turned it up then didn't make eye contact or speak with me again after "checking" the volume meant I wanted to share my experience with this manager here. The rest of the staff were polite and courteous when i asked for a refund.
  By Mallory Conn, September 22, 2016

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